Ask a GP

Have a New Zealand registered GP answer your question/s often as soon as one business day.

Ask your question

Want to know more about a medical issue? Need to know where to go next? ‘Ask a GP’ is here to help.

Quick answers to medical questions.

Simply type your question, attach any supporting documents and click submit. Your question will be assigned to one of our GPs who will send you a detailed response, including relevant links or documents.

Our clinicians may also suggest other services to help you manage your medical condition.

This is not an emergency service. If you are feeling unwell contact your local emergency services (111 in NZ).

Who can use this service?

The services are available to you and your partner, children, parents and parent-in-laws¹ (only available to those located in New Zealand)

How does it work?

Once you've completed the form, you'll be connected with one of our GPs.

1 Submit your question/s

Submit your non-urgent medical questions via our portal. Ask as many questions as you need.

2 Get answers to your medical question/s

One of our GPs will provide a detailed written response to your question/s often as soon as one business day. This is general medical advice only.

3 Additional Support

If appropriate, the GP will recommend you to other medical services that we provide.

You can ask our GPs any questions about your health from the comfort of your own home.
Ask a GP
Ask your question

This is not an emergency service. If you require urgent medical assistance, contact your local emergency services (111 in NZ).

¹To access Teladoc Health services via AA Life Insurance Connected Care (“the Portal”) at no extra cost, your AA Life Insurance policy must be in-force. The New Zealand Automobile Association (Incorporated) (‘AA’) reserves the right to withdraw or modify the terms of access to AA Life Insurance Connected Care at any time. Teladoc Health Australasia Pty Limited (“Teladoc Health”) is responsible for the provision of the Portal, all health advice provided via the Portal, and Teladoc Health may suspend or terminate your use of the Portal at any time. Asteron Life Limited and AA disclaim any liability in relation to health advice provided by Teladoc Health to users of the Portal, and for any loss, claim, cost, liability, expense, or injury suffered by any person as a result of the services provided by Teladoc Health or the information or content appearing on the Portal website, except where such loss cannot be excluded by law. The Portal is not insurance (including medical insurance), and it does not replace your relationship with your treating doctor or primary healthcare practitioner. Dental and emergency conditions are excluded from the services provided via the Portal. Please review the full Portal terms and conditions, here.

^*Mental Health Navigator, Mental Health Clinician and Nutrition and Fitness Consult are only available to people who are aged 18 years and over and are residing in New Zealand.

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